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My surveys aren’t showing up or stopped showing up. How do I get them to show up again?

Sophie Griscom -

First, make sure that your Ginger.io app is updated to the newest version of the app. You can find instructions on how to do this here.

If the surveys do not start showing up again, please contact our helpdesk at help@ginger.io with a description of the issue, and the phone number and email address you used to sign up for Ginger.io.


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